Assassins creed revelations error - 'Failed to start Ubisoft Game Launcher'[Failed to load configuration. Please restart the game.]

>> Sunday, June 17, 2012

Assassins creed revelations error - 'Failed to start Ubisoft Game Launcher'[Failed to load configuration. Please restart the game.]
Can anyone help me? everytime i try and start the game, an ubisoft autopatch error will occur and in the technical log will be written

~'Trying to get update information to C:\DOCUME~1\SMARTG~1\LOCALS~1\Temp\ubi25C.tmp.
Found update (Patch, all, all).
Trying to download update file from http://static3.cdn.ubi.com/ac_revela...ns_1.01_eu.exe. Destination: C:\DOCUME~1\SMARTG~1\LOCALS~1\Temp\ubi25D.tmp.exe.
Fatal download error (Connect failed).
Deleting downloaded data.'~

And then i ignored it and click 'Start game' and another error stating 'Failed to start Ubisoft Game Launcher'[Failed to load configuration. Please restart the game.]

No matter how many time s restart it, the problem still occurs.. i have even tried reinstalling the whole game again...can anyone help me? I really want to play this awesome game!
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#2
Old 14-12-2011
Shikhar Shikhar is offline
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Join Date: Feb 2009
Posts: 416
Re: Assassins creed revelations error - 'Failed to start Ubisoft Game Launcher'[Failed to load configuration. Please restart the game.]
I dont have much idea about this but i found a solution while searching for the same on web. At one site i found a guy saying you should Uninstall Ubisoft Launcher, also delete remnant folders completely. Than again download and reinstall ubisoft game launcher.

You can download the same from here.
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#3
Old 17-12-2011
AlienMenace AlienMenace is offline
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l33t Re: Assassins creed revelations error - 'Failed to start Ubisoft Game Launcher'[Failed to load configuration. Please restart the game.]
Yo,

Try this, it worked for me.

1. Go to your "hosts" file (Windows\System32\drivers\etc)
2. Edit/open it up in notepad
3. Delete the follwing line :
static3.cdn.ubi.com
4. Close and save and try running the game again.

Goodluck
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#4
Old 20-12-2011
VirtuallyILl VirtuallyILl is offline
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Posts: 1
Re: Assassins creed revelations error - 'Failed to start Ubisoft Game Launcher'[Failed to load configuration. Please restart the game.]
Thank you AlienMenace solved my problem!
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#5
Old 20-12-2011
masterpuppets90 masterpuppets90 is offline
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Re: Assassins creed revelations error - 'Failed to start Ubisoft Game Launcher'[Failed to load configuration. Please restart the game.]
Quote:
Originally Posted by AlienMenace View Post
Yo,

Try this, it worked for me.

1. Go to your "hosts" file (Windows\System32\drivers\etc)
2. Edit/open it up in notepad
3. Delete the follwing line :
static3.cdn.ubi.com
4. Close and save and try running the game again.

Goodluck
hi AlienMenace

can u help me how to do this i follow as u told but i can't find start from number 2.which file i must open and change it??can u help me..

1. Go to your "hosts" file (Windows\System32\drivers\etc)
2. Edit/open it up in notepad
3. Delete the follwing line :
static3.cdn.ubi.com
4. Close and save and try running the game again.
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#6
Old 27-12-2011
AlienMenace AlienMenace is offline
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Join Date: Dec 2011
Posts: 2
Re: Assassins creed revelations error - 'Failed to start Ubisoft Game Launcher'[Failed to load configuration. Please restart the game.]
@ Masterpuppets

You have to edit your host file.
If you are using windows 7 or XP you will find it in that exact location i mentioned.

C:\Windows\System32\drivers\etc
In the "etc" folder you will find a file called "hosts"
Right click and edit file, then delete that line of text :
static3.cdn.ubi.com
Then save and close the notepad document

And then try again.
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#7
Old 08-01-2012
etrekas etrekas is offline
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Join Date: Jan 2012
Posts: 6
Re: Assassins creed revelations error - 'Failed to start Ubisoft Game Launcher'[Failed to load configuration. Please restart the game.]
Quote:
Originally Posted by AlienMenace View Post
@ Masterpuppets

You have to edit your host file.
If you are using windows 7 or XP you will find it in that exact location i mentioned.

C:\Windows\System32\drivers\etc
In the "etc" folder you will find a file called "hosts"
Right click and edit file, then delete that line of text :
static3.cdn.ubi.com
Then save and close the notepad document

And then try again.
hey alienmenace

i got the same problem as Smartgrader

i did as u said and went to C:\Windows\System32\drivers\etc
but i don't have a "hosts" file. i have a "lmhosts" file, but it doesn't contain: IP address eg.10.0.0.1> static3.cdn.ubi.com

i have Windows Vista btw.

got any advice?
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#8
Old 08-01-2012
etrekas etrekas is offline
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Join Date: Jan 2012
Posts: 6
Re: Assassins creed revelations error - 'Failed to start Ubisoft Game Launcher'[Failed to load configuration. Please restart the game.]
@alienmenace

in my etc file, i have files:

lmhosts
networks
protocol
services

in case that helps
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#9
Old 09-01-2012
etrekas etrekas is offline
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Join Date: Jan 2012
Posts: 6
Re: Assassins creed revelations error - 'Failed to start Ubisoft Game Launcher'[Failed to load configuration. Please restart the game.]
@alienmenace

Please disregard my previous post.
It turns out I do have a hosts file in C:\Windows\System32\drivers\etc, but it's hidden or something.
I tried to copy the hosts file from E: over to C:, and a window popped up informing me that I will have two "hosts" files in C:, but I can't see the one in C:.

any advice?

thx in advance for any help
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#10
Old 09-01-2012
etrekas etrekas is offline
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Join Date: Jan 2012
Posts: 6
Re: Assassins creed revelations error - 'Failed to start Ubisoft Game Launcher'[Failed to load configuration. Please restart the game.]
i tried going to control panel and checking "reveal hidden files". still didn't work.

is there a way to...hmm i dunno the term..."share" a hosts file? if anyone has Vista SP1 home premium?
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#11
Old 09-01-2012
etrekas etrekas is offline
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Posts: 6
Re: Assassins creed revelations error - 'Failed to start Ubisoft Game Launcher'[Failed to load configuration. Please restart the game.]
nvm, solved my problem!
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#12
Old 31-03-2012
DaniEdre DaniEdre is offline
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Join Date: Mar 2012
Posts: 2
Re: Assassins creed revelations error - 'Failed to start Ubisoft Game Launcher'[Failed to load configuration. Please restart the game.]
Quote:
Originally Posted by AlienMenace View Post
Yo,

Try this, it worked for me.

1. Go to your "hosts" file (Windows\System32\drivers\etc)
2. Edit/open it up in notepad
3. Delete the follwing line :
static3.cdn.ubi.com
4. Close and save and try running the game again.

Goodluck
Dude i cant find any of that in my host file.
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#13
Old 31-03-2012
DaniEdre DaniEdre is offline
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Join Date: Mar 2012
Posts: 2
Re: Assassins creed revelations error - 'Failed to start Ubisoft Game Launcher'[Failed to load configuration. Please restart the game.]
Quote:
Originally Posted by etrekas View Post
nvm, solved my problem!
Care to share how?
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#14
Old 23-04-2012
treblec09 treblec09 is offline
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Join Date: Apr 2012
Posts: 1
Re: Assassins creed revelations error - 'Failed to start Ubisoft Game Launcher'[Failed to load configuration. Please restart the game.]
@alienmace


i opened etc folder , i found the hostfiLe .

BUT .

there is no IP addresss

like this " static3.cdn.ubi.com" (
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